Your initial appointmentTOP
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. We will take the time to understand all of your concerns and answer any questions that you may have. To facilitate ease of the administrative process, please download the new patient package and bring this completed paperwork to your appointment.
In many instances, treatment can be done the same day as the consultation. However, depending on each person’s particular circumstances, medical history and complexity of the treatment plan additional appointments may be necessary.
For emergency patients who present with discomfort or infection, we are generally able to accommodate you as soon as possible, usually on the same day.
We strive to deliver the finest care to our patients while trying to provide convenient and flexible financial options.
When you visit our office, please bring your insurance information with you so that we can attempt to verify your benefits and coverage levels and begin submission of your claim upon completion of treatment. We will do our best to maximize your insurance reimbursement for covered procedures, however please remember you are fully responsible for all fees charged and not reimbursed by insurance.
Once we have all of your necessary insurance information, our front desk staff will do their best to obtain an estimate of the amount your insurance provider will pay toward your endodontic treatment. This amount will depend on your plan’s benefit for endodontic treatment as well as your annual coverage maximum as compared to the usage of your dental insurance during the plan year and the satisfaction of deductibles, if any. Please note that once treatment has been completed and your insurance carrier pays its portion, you may have a balance remaining for which you will be billed. In the event of an overpayment, you will receive a reimbursement check for any overpaid amount.
Payment is requested at the time service is rendered unless other arrangements have been made in advance. For your convenience we accept most major credit and debit cards including Visa, MasterCard, American Express, and Discover. Because we feel that quality dental treatment should be affordable to all patients, we also offer CareCredit (www.carecredit.com) as a courtesy. CareCredit is wellness credit card that can be used as a payment option for certain expenses not covered by insurance or to bridge situations when desired care exceeds insurance coverage.
If you have questions regarding your account, please contact us at (781) 642-7500.
Our practice strives to fully comply with all HIPAA privacy guidance. According to the US Department of Health and Human Services, “the HIPAA Privacy Rule provides federal protections for individually identifiable health information held by covered entities and their business associates and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of health information needed for patient care and other important purposes.
The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use to assure the confidentiality, integrity, and availability of electronic protected health information.
Your tooth and surrounding gum tissue may be slightly tender for several days as a result of manipulation during treatment and previous condition of your tooth. This tenderness is normal and is no cause for alarm. Do not chew food on the affected side until your endodontic therapy is completed and your tooth is covered with a protective restoration provided by your restorative dentist. You may continue your regular dental hygiene regimen. Discomfort may be alleviated by taking ibuprofen (Advil), aspirin, or acetaminophen (Tylenol) as directed.
NOTE: Alcohol intake is not advised while taking any of these medications. Should you experience discomfort that cannot be controlled with the above listed medications, or should swelling develop, please contact this office immediately. The office telephone is answered day and night. If you need to call after hours, please have your pharmacy number available.